Getting help (Winter 2018 edition)

Helplines and support groups

  • Samaritans (116 123) operates a 24-hour service available every day of the year. If you prefer to write down how you're feeling, or if you're worried about being overheard on the phone, you can email Samaritans at 
  • Childline (0800 1111) runs a helpline for children and young people in the UK. Calls are free and the number won't show up on your phone bill. 
  • PAPYRUS (0800 068 41 41) is a voluntary organisation supporting teenagers and young adults who are feeling suicidal. 
  • Beat eating disorders:
  • Depression Alliance is a charity for people with depression. It doesn't have a helpline but offers a wide range of resources and links to other relevant information.
  • Students Against Depression is a website for students who are depressed, have a low mood or are having suicidal thoughts.
  • Bullying UK is a website for both children and adults affected by bullying.

Useful Websites:

  • Campaign Against Living Miserably (CALM): a service for young men CALM, the campaign against living miserably, exists to prevent male suicide in the UK. -
  • Changing Lives: National charity who are dedicated to supporting people with complex needs. Email. Telephone: 01912738891
  • Childline: is a private and confidential service for children and young people up to the age of nineteen. - -
  • If U Care Share: North East based organisation which promotes emotional wellbeing in young people and supports families affected by suicide. -
  • Mental Health Forum: committed to reducing the suffering caused by mental ill health and to help everyone lead mentally healthier lives. -
  • Mental Health Matters: Mental Health Matters (MHM) was established 30 years ago by families and carers in the North East to provide support and care for people they loved with mental health problems. -
  • SCIE: The Social Care Institute for Excellence (SCIE) improves the lives of people who use care services by sharing knowledge about what works. -
  • SANE: is a leading UK mental health charity. We work to improve quality of life for anyone affected by mental illness. -
  • Time to Change: is England's biggest programme to challenge mental health stigma and discrimination. -

Up to Date Crisis Line Numbers

  • Northumberland and Tyne and Wear Trust - Tel 03031231146
  • Gateshead and Sunderland - Tel. 03031231145
  • Hartlepool - Tel. 01429 285858
  • North Durham - Tel. 0191 4415738
  • Redcar & Cleveland - Tel. 01642 838300
  • South Durham & Darlington - Tel. 01325 552230
  • South Tyneside - Tel. 03031231145
  • Stockton - Tel. 01642 524714