Carers Card

Discount Card


Carers Discount CardThe County Durham and Darlington Carers card, developed in partnership with Durham County Council, Darlington Borough Council and NHS County Durham and Darlington recognises and rewards the support Carers provide to their neighbours, friends and family.

The aim of this scheme is to promote the health and wellbeing of carers whilst alleviating some of the financial strain that is often placed upon them by their role. It also supports Durham County Carers Support aspirations of creating a carer friendly community.

Who can apply for the discount card?

The criteria for card eligibility are:

  • Living in County Durham or Darlington
  • Already registered as a carer with Durham County Carers Support

How to use your discount card

Once you have received your discount card, you will be able to use it at the businesses listed in the directory. In order to provide proof of your membership, you will need to show the retailer your card, so remember to always have it with you.

To apply for the card please contact Durham County Carers Support on 0300 005 1213 or use the button above..

Terms and Conditions

  • Cards can only be used by one carer
  • Each Carer in the household will need to register with Durham County Carers Support to receive their own card
  • Cards are valid for 3 years
  • Businesses will offer a discount as described in the directory, but on occasion some businesses will offer one off/ short term additional offers to Carer Discount Card holders which will be communicated to you via email
  • Durham County Carers Support are not endorsing the services or products included in this scheme.


Can your business assist in building a Carer Friendly Community?

Businesses can sign up easily and start to offer discounts to unpaid Carers supporting a family member or friend in County Durham & Darlington.  Caring for a relative or friend can be very rewarding but it can also put pressure on household budgets. By giving Carers access to discounts businesses are able to show that they recognise and value the contribution unpaid carers make.

Benefits for Businesses

  • Free marketing to approximately 23,000 carers
  • Free marketing through our social media platforms and website
  • Easy and free to sign up
  • Official membership sticker to display in your business
  • Dedicated webpage for use by Carers, including a full directory of participating businesses

How can your business help?

  • Promote existing discounts/offers you give to Carers
  • Offer a % discount on service or activity offered
  • Buy one get one free or 3-for-2 type offer
  • Carer goes free with person they care for
  • Or for example free drink when purchasing food

We will offer promotion of your business through our directory, website and through various social media platforms.

Businesses in County Durham or Darlington who would like to join the scheme, for more information please contact Jacqui Coulson 01833 600575 or email: or use the button above to join.



The latest list of organisations taking part in the scheme

Please use the fields below to filter the organisations by name, category, town or postcode:

NameCategoryAddressTown/CityCountyPostcodePhone NºDiscountDetails
The Manor House Hotel Activities The Manor House Hotel West Auckland County Durham DL14 9HW 01388 834834




!0% off food, drink and Spa Days

25% off Health Club Membership (£39.00 Gold Option)

Consett AFC Activities Belle View Stadium Consett County Durham DH8 7BF 01207 588886 25% Off entry to home games for accompanying Carers.
Holmside Park Activities Holmside Park Arena, Edmondsley Chester-Le-Street County Durham DH7 6EY 0191 9172205  Please see details A free place for one Carer attending with any fully priced child/adult on a Thursday. This applies all day term time and before 11am in school holidays
Crafters Companion Arts & Crafts Unit 1 Horndale Avenue, Aycliffe Business Park Newton Aycliffe County Durham DH5 6DR 01388 663251 10% A free place for one Carer attending with any fully priced child/adult on a Wednesday. This applies all day term time and before 11am in school holidays
Footprints Christian Bookshop Book Store 6 Skinnergate Darlington County Durham DL3 7NB 01325 487366 10% On all purchases.
A&M Bathrooms LTD Building & Maintenance 25 Lambton Drive Bishop Auckland County Durham DL14 6LG 01388 663754 20%  
David Stanley Blinds Building & Maintenance Unit 10 Derwentside Business Centre, Consett Business Park Consett County Durham DH8 6BP 0800 644 4442 10% Not to be used in conjunction with any other offer. 
Franks the Flooring Store Building & Maintenance Waiting Road Bishop Auckland County Durham DL14 9AT 01388 608833




10% on Showroom sample orders.

15% off roll stock, reminates and mstore stock

Franks the Flooring Store Building & Maintenance 10 Cambridge Street Spennymoor County Durham DL16 6DF 01388 815770




10% on Showroom sample orders.

15% off roll stock, reminates and mstore stock

Mr Plumber Building & Maintenance 18 Milbank Close Ouston Chester Le Street County Durham DH2 1JJ 0191 4108822 / 07850 723675 10% Quoted labour charges and £5 off flat rate for boiler servicing.
NJS Ltd Building & Maintenance 11 Westerhope Court Darlington County Durham DL3 0TD 01325 253003 10% Off original quoted prices in addition to free quotations and advice.
Northerndales Fencing Building & Maintenance 1 Main Road Eldon Bishop Auckland County Durham DL14 8XB 01388 773179 10% Reduction off labour costs.
Main Brothers DIY Building & Maintenance 110 Front Street Stanley County Durham DH9 0TY 01207 290258 10%  
Prime Ovenclean Building & Maintenance 6 Louisa Terrace Stanley County Durham DH9 7RL 07557 933467 10%  
R. H. Burnopfield Plumbing and Heating Installations Building & Maintenance 38 Birch Crescent, Burnopfield Newcastle County Durham NE16 6JJ 01207 271749 10% - 15% Free estimates, discount on labour only.
Woven Gentlemen’s Outfitters Clothing 21 Elvey Bridge Durham County Durham DH1 3AA 0191 3741002 10%  10% off
Cleancare Cleaning & Laundry 39 Skinnergate Darlington County Durham DL3 7NR 20% Collection and delivery free (within 30 mile limit).
Lily Laundry Cleaning & Laundry 9 Greta Road Off Green Lane Barnard Castle County Durham DL12 8LJ 01833 631 177 10% Discount available on all services except dry cleaning.
Super Clean Cleaning & Laundry 10 West Park Coundon Bishop Auckland County Durham DL14 8QR 07966 266642 10%  10% off
A-Byte Computer Solutions Computer 16 Tenters Street Bishop Auckland County Durham DL14 7AD 01388 330982 20% Discount on labour cost.
Byte Me Computer 10 Lambton Terrace Craghead Stanley County Durham DH9 6EB 07807 174740 10% Repairs.
Hall Hill Farm Days Out Lanchester Durham County Durham DH7 0TA 01388 731333 1 Carer free entry  1 Carer free entry
Graham Price School of Motoring Driving School 10 Burnynghill Close, School Aycliffe Newton Aycliffe County Durham DL5 6TQ 01325 311577 / 07759 492177 1.5 hour lesson £25 10 hours block booking for £150
Lane's School of Motoring Driving School 20 Elsdon Road Newton Hall Durham County Durham DH1 5YL 0191 3848745 First less free (assessme nt) 15% off blocks of 5 and 10 lessons. 15% off a 2-hour eco driving lesson.
Crook Hall & Gardens Garden Centres Frankland Lane Sidegate Durham County Durham DH1 5SZ 0191 384 8028 10% At Café and entrance to hall & gardens.
Coco Beauty Hair & Beauty 18 Commercial Road Coxhoe County Durham DH6 4LD 07769 646458



10% off massages

15% off facials

Creations Nail & Beauty Salon & Olivia's Hair Lounge Hair & Beauty 145a Front Street Chester Le Street County Durham DH3 3AX 0191 389 4420 15% Hair only
Elite Hair & Beauty Hair & Beauty 65-67 Cockton Hill Road Bishop Auckland County Durham Dl14 6HS 01388 450368 10% When presented with the card. 
Imago Beauty and Holistics Hair & Beauty 40-41 Front Street, Shotley Bridge Consett County Durham DH8 0HQ 01207 592640 20% Mon/Tues/Wed 9-5 on facials and Holistic ritual (which is hot stones, facial, reflexology and massage all in one treatment).
Neo Beauty Hair & Beauty 75 Bondgate Darlington County Durham DL3 7JT 07707 958246 15%  10% off
Phoenix Male Grooming Hair & Beauty 14 Newmarket Street Consett County Durham DH8 5LQ 01207 438166 15% Relaxing treatments
Shauna's Hair & Beauty Hair & Beauty 6 Wesley Street Consett County Durham DH8 5BJ 01207 582456 15% Off hair & beauty. Excludes semi-permenent lashes. One hair and one beauty treatment discounted per-month. 
Trimmers Hair Design Hair & Beauty 156 Newgate Street Bishop Auckland County Durham Dl14 7EJ 01388 602001 10% With selected stylist by appointment only.
Adam Wellwood Chiropodist Healthcare & Medical Treatment 1 Anchor Cottages Coxhoe County Durham DH6 4AZ 0191 377 8481 10% All treatments.
Ashcroft & Associates (podiatry & Chiropody) Healthcare & Medical Treatment 29 Sutton Street Durham County Durham DH1 4BW 0191 384 8590 £2 off  £2 off
Authentic Self-Health Healthcare & Medical Treatment 18 Plawsworth Sacriston County Durham DH7 6AL 07910 037456 50% All treatments.
Broom Mill Skin Bar Healthcare & Medical Treatment High Hill House Farm, Dean Bank Ferryhill County Durham DL17 8RL 01740 654225 10%  10% off
Grange Road Podiatry Healthcare & Medical Treatment  17 Grange Road Darlington County Durham DL1 5NA 01325 462748   £3 off podiatry treatment.
Holistic Health & Footcare Healthcare & Medical Treatment 43a Albert Road Consett County Durham DH8 5QU 01207 582000 £2 off Per treatment and pay for 4 reflexology treatments, get 5th free.
Hypnotherapy for Health Healthcare & Medical Treatment Pease Way Clinic 2 Pease Way Newton Aycliffe County Durham DL5 5NH 01325 529000 20% Hourly sessions.
Rachel’s Podiatry Healthcare & Medical Treatment 57 Medomsley Road Consett County Durham DH8 5HQ 07949164 272 10% On all treatments.
Taylors Pharmacy Healthcare & Medical Treatment 226 Park Road Stanley County Durham DH9 7AN 01207 232344 10% On all shop floor items. 
The Bowes Museum Museum Newgate Barnard Castle County Durham DL12 8NP 01833 690606 FREE Free to accompanying Carers.
Beamish Museum Regional Resource Centre Beamish County Durham DH9 0RG 0191 370 4000 Free Carer Entry Free entry when with cared for. If a parent is visiting the museum with a disabled child under 5 then the parent and child under 5 do not have to pay admission. If there are several adults accompanying the disabled child under 5, then only one adult can be admitted for free. All other adults and children need to pay full admission or show their annual pass.
Killhope Lead Mining Museum Museum Near, Cowshill Upper Weardale County Durham DL13 1AR 01388 537505 1 Carer free admission Cared for receive the concessionary rate this applies to adults and is £7-60 depending on purchase. Other group members may receive alternative discounts if they are any of the following: over 60; students; unemployed or in receipt of disability allowance
Locomotion: The National Railway Museum at Shildon Museum   Shildon County Durham DL4 1PQ 01388 777999

2 for 1




Train ride, one free train ride ticket with the purchase of a full price ticket - available on any operating day (excludes Flying Scotsman).

10% Discount in the Café on non-branded products.

Head of Steam Darlington Railway Museum Museum North Station Road Darlington County Durham DL3 6ST 01325 405060 Free entry for Carer Concessionary rates for all other members of a Carer’s party.
S & CL Wilkinson Opticians 4 Stonebridge Darlington County Durham DL1 1PB 01325 463479 10% Off complete pairs & spectacles.
Calico Images Photography 3 Wellington Road Barnard Castle County Durham DL12 8AT 07802 785789 15%  15% off
Durham City Studios Photography 89 Claypath Durham County Durham DH1 1RG 0191 3864486 10% All purchases or services and passports photos.
M Photography NCL Photography 16 Elmdale Road Consett County Durham DH8 6AX



10% off weekend bookings **

20% off week day bookings (term time) **

** off portrait shoots taken in the comfort of your own home. Applies to family newborn, children's portraits, pet and location shoots. 

Coast to Coast Exotics Pet Shop 124 North Road Darlington County Durham DL1 2EJ 01325283 756 10% Off equipment only (livestock, live food + frozen food not covered).
Bradley Burn Farm Café & Shop Restaurant & Café Bradley Burn Wolsingham Bishop Auckland County Durham DL13 3JH 01388 527285 10% 10% discount on all café purchases.
Café at Inn on the Park Restaurant & Café Pemberton Road Consett County Durham DH8 9BA 01207 513169 20% 10% Discount on Café menu not including gift section. 
Charlie’s Coffee Shop Restaurant & Café 49 Cornmill Centre Darlington County Durham DL1 1LT 01325 354100 10% On any food or drink.
Katie's Traditional Fish & Chips Restaurant & Café 15 Horse Market Barnard Castle County Durham DL12 8LX 01833 638282 10% 10% off
Keepers Café Restaurant & Café 1 Brown Buildings,Front Street Dipton County Durham DH9 9AB 07947 821248 10%  10% off
No 3 Café Restaurant & Café 3 Galgate Barnard Castle County Durham DL12 8EQ 01833 631779 10% Food and drinks.
Phixx Coffee Lounge Restaurant & Café 83 Skinnergare Darlington County Durham DL3 7LX   10% off Any purchase
Penny's Tea Rooms Restaurant & Café 4 Market Place Barnard Castle County Durham DL12 8ND 01833 637634 10%  10% off
Rumours Café Restaurant & Café 7 Chapel Row Middleton in Teesdale Barnard Castle County Durham DL12 0SN 07766 657324 10%  10% off
Sam Zair Restaurant & Café 10 Fore Bondgate Bishop Auckland County Durham DL14 7PF 01388 602559 10%  10% off
Sixth St Diner Restaurant & Café 1-6 Springwell Buildings Horden Peterlee County Durham SR8 4SD 0191 586 6434 10%  10% off
The 68 Café Restaurant & Café A68, Toft Hill  Bishop Auckland County Durham Dl14 0JF 10% On production of card prior to paying. 
The Madhatter Kitchen & Tearoom Restaurant & Café 42B Horsemarket Barnard Castle County Durham Dl12 8NA 07514 025825 25%  
Tindale Deli Restaurant & Café Tindale Crescent (Next to Tindale Club) Bishop Auckland County Durham DL14 9SS 07434 867040   Free bottle of water with any large sandwich.
Wo Ping Restaurant & Café 13 Chaytor Terrace Fishburn County Durham TS21 4DG 01740 620279 10% On main meals.
Graphic Ink  Services 88 Medomsley Road Consett County Durham DH8 5HS 07961 256977 25% 25% off. 
Leisure Centres Swimming N/A N/A N/A N/A N/A 35% The current leisure centres (Spennymoor, Newton Aycliffe, Freemans Quay, Woodhouse Close, Chester le street, Teesdale) when presenting your carers discount card, they will provide you with a THRIVE card. This card enables you to accompany the person you care for when swimming free of charge, if you are not with the person you care for then you are able to get a 35% discount.
Yorkshire Linen N/A N/A N/A County Durham N/A N/A 10% All stores in the County Durham area will offer 10% discount
Wabi-Sabi Sporting Venues Church Street Coxhoe County Durham DH6 4HF 07595 894191 10% Classes or shop (tearoom closed).
Tranquil Treatments - Reflexology & Massage Therapies Healthcare & Medical Treatment 1 Poplar Street, Waldridge Village Durham County Durham DH2 3SE 07592 938488 10% 10% off all treatments
Defined Hair & Beauty 1 Homelea, Burnhope Stanley



DH7 0AU 07568568679 15%

15% off all treatments (Carers Card must be presented)

Lanchester Garden Centre Garden Centres Bargate Bank Lanchester

County Durham

DH7 0SS 07591 203776 ½ price for Carers (Potters World only)

Discounted entry ½ price for Carers Monday - Friday in Potters World only, Term time only.

Washington Wetland Centre Days Out Pattinson Washington

Tyne & Wear

NE38 8LE 0191 416 5454 Carers admission FREE when accompanied by the Cared for person.  Carers admission 50% discount (on production of the Carers Card) when visiting without the Cared person.

Carers admission FREE when accompanied by the Cared for person.  Carers admission 50% discount (on production of the Carers Card) when visiting without the Cared for person.

T. P. Gardens  Garden Services 16 Greenfield Terrace Annfield Plain County Durham DH8 8LZ 07961 256977 25% 25% off
EMG Solicitors Solicitors Abbey House Abbeywoods Business Park

Pity Me

DH1 5TH 0191 7314621 20%

20% on all 'Wills' made with EMG Solicitors (Excludes VAT & Disbursements)

P A Liddle & Sons Fishmongers 11/12 Indoor Market Darlington

Co. Durham

DL1 5PX 01325 359995

10% off everything 

10% off everything 

Maggies Place Restaurant & Café 54 Duke Street Darlington

Co. Durham


15% off total bill

15% off total bill

Just Yoga With Julie Online Yoga & Workshops

15% discount on classes

email: for discount code prior to booking

NR New Rainbow Domestic Cleaning         

07849 115414

10% off

'New in Spring 2021' in special recognition of unpaid Carers please phone or email for more up-to-date information, price list and special offers.
Relish Sandwich Shop Cafe 73A Skinnergate Darlington   DL3 7LL

01325 467389

20% off

Carers must show Discount Card to receive 20% off 
Sue Vidler Bach Flower Remedies Practitioner Holistic Therapies 2 Atkinson Road Chester le Street Co. Durham DH3 3RU

07815 174 984


10% off Consultations and Workshops
Apollo Bingo Durham Bingo Hall Front Street Durham Co. Durham


0191 3845102


 50% off 10 Page Book

Hippodrome Bingo Bingo Hall  Railway Street 

Bishop Auckland

Co. Durham

DL14 7LR

 01388 602121

 50%   50% off 10 Page Book

Jojoz Reiki Magick 

Holistic Therapy  3, St Ives Road

Leadgate Consett

Co. Durham

DH8 7PY  

01207 592423

 10%  10% off all treatments

Tiffin Annies


10% : 10% off your order, you will need to include your discount card number with your order.

Molly's Tea Room/ Antiques on The Green 

Cafe 48 Front Street West Auckland Co. Durham DL14 9HL

01388 417077

 10%  10% discount in the cafe

Caring Hands Holistic Therapy's

Holistic Therapy

Eco House

31 Duke Street

Darlington Co. Durham DL3 7RX  

  07923 223942

10% 10% off when spending over £20  

All Dolled Up Seaham

Hair and Beauty

8 West Grive


Co Durham SR7 8EL

0191 447 5060

10% 10% off all full priced hair, beauty and sunbeds

The Beauty Retreat

Beauty and Holistic 

6 Waring Terrace, Dalton Heights


Co Durham SR7 8ES

07468 429379


15% 15% off full price

Kirsties Creations

Gifts and Balloons

13a The Villas


Co Durham DH6 3ED

07436 776041

 10%  10% off full price 

Canny Photos Studio


53 Church Street


Co. Durham


07941 824872

!0% !0% discount 

Funnybones Books


13 East Terrace


Co Durham

TS27 4PR

07743 554492

 10%  10% discount
 HR Family Fitness  Fitness  Hungry Hall  Holwick  Middleton-in-Teesdale  DL12 0NJ

 07957 186330

 25%   25% off all services
 Sherburn House Charity  Respite  Beddell House Sherburn House  Durham  DH1 2SE

 0191 3722551

 10%  10% off Respite Breaks
The Well Cafe 46 East Green West Auckland Co Durham DL14 9HJ

01388 834005

 10%  10% off food and drink order
KTW Electrical


6 Bryony Walk Shotton Colliery Co Durham DH6 2JX

07854 896273

 15%  15% off 
Helen's Scentsational Scents

Safe Home Fragrance

23 Callington Close Bournmoor Co Durham DH4 6BJ

07939 955235

 Free gift with order  Free gift with every website purchase
Life Science Centre

Science Centre

International Centre for Life Times Square Newcastle upon Tyne NE1 4EP

0191 2438210

 1 free Carer ticket (please bring proof)  1 free Carer ticket - must show Carers Discount Card
The Craft Cabin Northeast

Children's entertainment, arts and crafts

156a Front Street Chester-le-Street Co Durham DH3 3AY

07734 050472

 10%  10% off children's entertainment, arts and crafts
Sue Ryder Charity Store

Charity Store

Unit B, Peterlee Retail Park Essington Way, Peterlee Co Durham SR8 5AR

0191 5871833

 10%  10% off shop purchases, excluding new and white goods
The Black Bull

Pub & restaurant 

10 The Village Old Shotton, Peterlee Co Durham SR8 2NA

 10%  10% off FOOD bill
 Chambers Hairdressers  Hairdressers  22 Potto Street  Shotton Colliery  Co Durham  DH6 2LA  0191 5262705  10%  10% off   Tuesday and Wednesdays Colours from £35 
 Long Locks Seaham  Hair & Beauty Salon  2 Featherbed Court  Seaham  Co Durham  SR7 7XR

0191 5811170

 10%  10% off Hair & Beauty 
 Clean Bean   Restaurant & Bar  22 North Terrace  Seaham Co Durham   SR7 7EU

0191 4474748

 10%  10% off Restaurant & Bar
 Seaham Chippy  Takeaway  33 South Railway Street  Seaham  Co Durham  SR7 7EN

07958 433318   or   0191 5815287

 10%  10% off any order
 Karans Florist Seaham  Florist   55 Church Street  Seaham  Co Durham  SR7 7HF

 0191 5817203

 5%  5% off
 Legendz Barberz  Barber  4A Church Street  Seaham  Co Durham  SR7 7HN  07555 542494  or  07555 542494  20% 20% off also a loyaly card 
Westlea, Sports & Family Bar Restaurant & Bar 5 West Gove Seaham  Co Durham SR7 8EL 07833 891324 10% 10% off bill
Local Glass & Glazing Ltd Window Fitting 12A North Terrace Seaham Co Durham SR7 7EU

0191 5819338

 10 to 20%  10 to 20% off 
Full House Movers North East Ltd Junk removal & Hauling 7 Marlborough Seaham Co Durham  

07827 460614

 10%   10% off
Humbles Restaurant Unit 5 North Terrace Seaham Co Durham SR7 7EU

0191 5819687

10% 10% off